Repertoire Magazine: Suppliers Using Vendor Data Constructively

May 12, 2010 at 5:14 pm Leave a comment

An interesting feature from Repertoire magazine about how healthcare suppliers are using the vendor credential suppliers’ data to gain insight into their own reps behavior.

Vendormate’s “Administrator dashboard,” for example, allows the administrator to quickly see which of the company’s reps have met all their customers’ credentialing requirements, and which have not. Regarding the latter, the dashboard shows the administrator what actions need to be taken to ensure that they fall into compliance with all their customers’ requirements. What’s more, the dashboard includes a “robust directory,” which allows administrators to review each of their customers’ policies, says Hayes. … “That’s definitely a section of great interest.”

We talked about this phenomenon earlier this year in the post, 2010 Predictions:   From Vendor Acceptance to Vendor Advantage.  But that is still secondary to meeting their customers’ requirements.

“Vendors’ first concern is, ‘Are we compliant?’” adds John Harper, Vendormate’s vice president of marketing. “Using this as a sales management or performance management tool is down the list. It’s not necessarily the No. 1 question we’re getting, but one we’re expecting will start coming up.”

If this is an area of interest to you, Vendormate’s Vendor Services team can describe the options in more detail —  vendorservices@vendormate.com.  (If you’ve got a technical question, go to our Support Center.)

Entry filed under: Know Your Vendor.

Three Things Every Hospital Vendor Badge Should Have Survey: Healthcare Compliance and the Board Level

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