Vendor Credentialing for Healthcare IT, Part 1: Show Me the Money

June 1, 2011 at 12:11 pm 2 comments

New regulations in healthcare information technology have tremendous upside potential for hospitals by jump starting focus and investment. Hospital IT organizations have an unmatched opportunity to create an infrastructure that will spark improved services for patients.

Along with all of the new EHR software implementations, hospitals will have to upgrade their network infrastructure, end-user hardware, and much more to meet tomorrow’s new standards.  And that doesn’t stop after the initial implementation. Upgrades will continue over time.

The new tools required to become a technologically current healthcare provider translate into one thing:  More vendors.  The number of IT vendors that the average healthcare organization will manage as a result of the new compliance changes will increase dramatically.  But looming deadlines and detailed specifications may make it difficult for the hospital IT organization to have time for proper assessment. As deadlines for HIPAA 5010, ICD-10 and Meaningful Use standards rapidly approach, something has to give and the likelihood of hasty decision-making increases.

Additionally, product choices result in long-term commitments.  It is critical for a healthcare organization to know that it is partnering with sound organizations that can meet obligations now and in the future. There is no sense in signing a 5-year contract with a company that can only support services for 1-year due to lack of financial stability.  But vendor selection processes often give only a cursory glance at the current financials of a supplier, and rarely build in any financial or legal monitoring over the life of the contract. Unfortunately, as we all learned over the past few years, these financial risks are real and they are encountered regularly.  Vendormate provides the resources necessary to mitigate such risk by allowing healthcare organizations access to critical information about their vendor’s financial and legal viability at any time.

There is real value in looking at vendor credentialing as a comprehensive assessment of all aspects of your suppliers, not just the reps in the halls.  Clear, accurate and comprehensive vendor credentialing will serve as an invaluable tool moving forward.

Vendormate’s approach to credentialing provides the information needed to feel confident about information technology investments, as they are initially made and over time.   Monitoring service provides annual business verification, weekly financial and legal status monitoring, and monthly sanction checks at the entity, principal and the representative level, so that you can remain confident with your decisions.

Guest post written by Sezin Kilincci, Vendormate Engagement Specialist.

Entry filed under: vendor credentialing, vendor management. Tags: , , .

Vendor Credentialing in Non-Hospital Sites 4 Password Tips for Data Security

2 Comments Add your own

  • 1. Karen Erickson  |  October 18, 2011 at 1:14 am

    I went to St. Mary’s hospital this morning to sign-up and my badge wouldn’t print. Karen Erickson. I already paid the fee for vendormate and also 1 monthly charge. I need help finishing this process. (320) 286-6782

    Reply
  • 2. Michael Armocida  |  November 4, 2011 at 1:02 am

    Vendor credentialing is madness and quite frankly forcing people to waive their 14th amendment, civil rights and privacy protections under the duress of lossing their job. Here’s the problems:
    1 – They require reps (against their will) to undergo medical procedures (vaccinations, lab tests, drug of abuse testing). Why? This protects no one, most reps don’t even go into patient areas. However, visitors visit patients and interact with staff but you don’t see hospitals requiring them to undergo medical procedures because if they did the hospital would quickly go out of business. This constitutes blatend discrimination.
    2 – The hospitals require vendor reps (who by the way are not employees of the hospital) to meet all the requirements of their own employees. If I cover a territory with 300 hospitals in order to be compliant I must go through all the same continuing education as the employees of each of the 300 hospitals. That is one employee (me) trying to meet the requirements of 300 employers (annual fire safety exams, HIPAA exams, biohazard exams, etc.) – if I worked 24 hours a day 7 days a week just on meeting these requirements I still couldn’t stay compliant (and of course there would be no time to do my real job).
    3 – Multiple third party companies collect and keep this information for the hospital with not guarantee to the vendors that it will be kept in confidence. In fact, not one of the vendor credentialing companies provides a HIPAA statement to the vendors of whom medical results are collected – this in itself is a violation of HIPAA.
    It’s time for the government to step in and stop this madness. All vendor credentialing companies must be put out of business ASAP and a single government agency should manage this process with common sense requirements (none of which require a vendor rep to submit to medical procedures of which they do not wish to participate).

    Many will say, “hey this isn’t the government so if you don’t like the rules of these private hospitals just don’t do business with them.” Here’s the problem with that logic: First as employees, and not owners, we don’t have the luxury of telling a client we won’t do business with them as doing so would result in the loss of our employment. Second, if I owned a small business and arbitrarily chose to make my own rules to entraining vendors and one of those rules, let’s say, was to require all female vendors to disrobe and allow me to fondle them then I don’t think anyone would make the argument that a private business can do whatever they want. Obviously these ladies would be disrobing and allow this violation under the duress of lossing the business or their job. How different is it that vendors are required to submit to medical procedures under the same circumstances?

    Reply

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