Fixin’ To Credential

August 19, 2011 at 6:35 pm 1 comment

Anyone who lives in Texas knows the phrase, “fixin’ to.”   “Fixin’ to” is a useful way of saying something is on your to-do list but it hasn’t been started yet, as in “I’m fixin’ to make dinner.” Conveniently, “fixin’ to” has no time limit.  I can be “fixin’ to make dinner” as I pull ingredients out of the refrigerator.  Or I can be “fixin’ to make dinner” when I still need to make a list and go to the grocery store.

My mother, who is not from Texas, had no patience for the teenage boy who was always fixin’ to do his homework, take out the trash, or do whatever else was on the list. To her, “fixin’ to” meant it wasn’t done.  And done was what mattered.

Hospitals that are fixin’ to fully implement their vendor credentialing and access programs are getting a response from some Joint Commission auditors similar to what my mother gave me.

We’ve heard from hospitals in Ohio and Illinois that Joint Commission auditors have looked at their procedures for tracking and credentialing onsite representatives.  In one case, the hospital had registered representatives but did not manage the onsite access element.  In another, the program was present but enforcement was lax.  In both, the Joint Commission auditors noted the gap between the planned program and the actual performance.

Vendor credentialing programs with onsite tracking are no longer the exception. Healthcare vendor representatives are familiar with these programs and are willing to participate. Reps consistently tell us that they just need to know what the requirements are and that the hospitals need to behave consistently.

So if your hospital hasn’t fully and consistently implemented your vendor credentialing program, it’s time to move from “fixin’ to” to “done.”

Entry filed under: Badging, Joint Commission, vendor credentialing.

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1 Comment Add your own

  • 1. Jeremiah Kelly  |  December 5, 2011 at 7:06 pm

    Your above statement: “Healthcare vendor representatives are familiar with these programs and are willing to participate.” is a complete lie. Forced to participate is more like it.

    Reply

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